• iCar Aus

    Training and Equipment for the Future

    With the ongoing needs for updating equipment, tools and minimum standards within a collision repair business, it brings out the question of what equipment will be needed. Whether an OEM badge or an insurance agreement or adopting the AMBRA shop grading requirements, sometimes it can mean multiple types of similar equipment and tooling.

    So, whatever direction your business takes in understanding the type of work to tool up for, it can lead to unexpected expenses.

    With all of the different equipment and tooling requirements for OEMs, Industry standards and insurer repair networks, why is there no collective standard for the type of work being performed. Those repairers who have multiple badges are often required to have different welders, rivet guns and alignment systems for each OEM badge. This forces the costs of running and investing in many of these businesses overly inflated.

    It is the same with training, a welding course for one OEM is often not recognised by others, but there is a requirement to attend all. Interestingly enough many of these businesses send the same technician. To put all of your eggs in the one basket is not conducive to good business and if multiple OEM badges are on your criteria then spread the training around.

    This discussion needs to be implemented with OEMs, Insurers and the collision repair industry to understand the financial pressures placed on a modern collision repairer.

    The amount of variance is at time insignificant when it comes to equipment and others it is huge. Why is there no common understanding being provided to those repairers who already invest heavily in keeping up with the technology in collision repair.

    The amount of space required for businesses having multiple badges and the required equipment could be utilised for other business needs, perhaps a calibration bay? There are examples of consolidation across the country within collision repair, maybe a high-level consolidation/understanding/agreement on levels of equipment, tools and training is required to provide a more proficient network of repairers nationally.

    It is no secret that many prestige vehicles are being purchased or leased and these will eventually make it into non-OEM accredited collision repair businesses. Who then manages the equipment required within many of these businesses? Surely a commonality on tooling, equipment and training can be agreed to by all stakeholders in the industry will help to deliver complete, safe and quality repairs.

    I-CAR training is now being accepted by many OEMs in Australia and many more overseas, perhaps the time is right to sit down and discuss tooling and equipment so those cars out of warranty can be repaired using the correct standard of tooling.

    The benefits will be a collision industry with a higher level of understanding and ability to deliver complete, safe and quality repairs to the consumer. The changes appearing in our industry today are going to be even greater tomorrow, so let the discussion begin to bring the industry into the 21st century and provide a level of minimum equipment and expertise to repair collision damaged vehicles well into the future.

    If we don’t begin the discussion the divide between those that can and those that want to will grow and will not be able to be closed. The industry, all of industry, has a responsibility to deliver complete, safe and quality repairs to the benefit of the consumer. After all they are our customers.


    * The contents of and any opinions contained in this article may not necessarily reflect the opinions of Capricorn Society Ltd.